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Privacy Policy &
Legal Disclaimer
Legal Disclaimer
Heartfelt Reflections LLC provides life coaching. Coaching is collaborative and future-focused; it helps you identify goals and discover your own solutions. Coaching is not psychotherapy, medical care, legal services, or financial advisory services. I am not a licensed mental health professional, physician, attorney, or financial advisor, and coaching is not a substitute for those professional services.
We do not diagnose, treat, or prevent mental health or medical conditions, and we do not provide legal or financial advice. If you are experiencing significant psychological or emotional distress, or need medical, legal, or financial guidance, please seek a qualified professional
Emergencies: Coaching is not appropriate for crisis situations. If you are in danger or considering harming yourself or others, call your local emergency number (in the U.S., dial 911)
or contact the 988 Suicide & Crisis Lifeline (call or text 988) immediately.
Privacy Policy
Last Updated: [9/13/25]
Heartfelt Reflections LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit heartfeltreflectionscoaching.com or use our coaching services.
This policy is a statement of our practices. It is not intended to be a contract and does not create any legal rights.
1. Information We Collect
We may collect the following types of information from you:
Contact Information: We collect your name, email address, and phone number when you contact us or sign up for services.
Payment Details: We collect payment information (such as credit card numbers) to process payments for our services. This information is processed securely by trusted third-party payment processors (PayPal), and we do not store your payment card details on our servers.
Coaching Information: When you engage in coaching sessions, you may share personal reflections, goals, or other details with us. This information is kept strictly confidential and will not be disclosed unless required by law (e.g., in cases of a legal subpoena or a reasonable belief that there is a risk of harm to yourself or others).
Website Usage Data: We automatically collect certain information when you visit our website to help us improve its functionality. This data may include your IP address, browser type, the pages you visit, and the time you spend on our site. We use cookies and similar technologies to collect this information.
2. How We Use Your Information
We use the information we collect for the following purposes:
To schedule and deliver coaching sessions.
To process payments and send you receipts for our services.
To respond to your inquiries and provide customer support.
To improve our services and enhance your experience on our website.
To send you updates or other communications you have opted to receive.
3. SMS Messaging & Communication
When you provide your phone number to us, you are giving your express consent to receive text messages from us regarding our services. Message frequency may vary. Message and data rates may apply.
Information Collected via SMS: When you opt-in to our text messaging services, we collect and store the phone number you provided, as well as your messaging history with us, for the sole purpose of providing our services and customer support.
Opting-In: By providing your mobile number through our website's sign-up form or other consent mechanism, you are opting in to receive SMS messages from us. You acknowledge that this consent is not a condition of any purchase.
Opting-Out: You can opt out of receiving SMS messages from us at any time. To unsubscribe, simply reply STOP to any message you receive from us. You will receive a final confirmation message that you have been unsubscribed. No further messages will be sent unless you explicitly opt back in.
No Mobile Information Sharing: We will not share your mobile phone number or opt-in information with any third parties for their own promotional or marketing purposes. This information is used solely for the purposes stated in this policy. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Sharing Your Information
We do not sell your personal information to any third parties.
We may share your information only with trusted third-party service providers who assist us in operating our business and providing our services. These partners include:
Payment Processors (e.g., PayPal)
Scheduling and Communication Tools (e.g., Zoom for video calls, phone calls, and scheduling appointments; and Google Calendar for appointment management)
Website Hosting and Analytics Services (We use a third-party service to host our website and to collect basic, non-personally identifiable data about visitor traffic to improve our site's performance. Examples of such services include website hosting companies and analytics providers.)
These third parties are obligated to protect your information and are not permitted to use it for any other purpose.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, please be aware that no method of online transmission or electronic storage is 100% secure.
6. Your Data Rights and Choices
You have the right to request deletion of your personal information. Please contact us at heartfeltreflectionscoaching@gmail.com. You can also manage your cookie preferences directly through your web browser settings.
7. Children’s Privacy
Our services are intended for adults. We do not knowingly collect or solicit information from individuals under the age of 18.
8. Updates to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on this page and update the "Last Updated" date at the top. We encourage you to review this page periodically to stay informed about our data practices.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please feel free to contact us: